Question 1

How many days is the trip for?

Accepted Answer

17 days, 8 days in Tokyo and 7 days in the Kansai region between Kyoto, Hiroshima, and Osaka. Plus flight days.

Question 2

What are the travel dates?

Accepted Answer

For the spring season, departure is between March 15 and 20, and return is between April 1 and 5.

For the summer season, departure is between July 6 and 22, and return is between July 20 and August 9.

For the autumn season, departure is between October 20 and November 9, and return is between November 9 and 24.

Question 3

Which airline are we flying with?

Accepted Answer

There are no direct flights from Morocco to Japan. We have selected the best air service with the minimum possible layover time: departure from Casablanca to Tokyo with Emirates or Etihad.

Question 4

What are the places we will visit?

Accepted Answer

8 days to visit Tokyo and its surroundings (Asakusa, Shinjuku, Shibuya, Odaiba, Akihabara, Kamakura, Mount Fuji, etc.) and 7 days to explore the Kansai region (Kyoto, Osaka, Nara, and Hiroshima).

Question 5

What type of hotels?

Accepted Answer

In Tokyo, 4★ hotel in front of Shinagawa Station. In Kyoto, 4★ hotel on the famous Gion avenue "Shijo dori". In Osaka, 4★ hotel in front of Umeda main station. All hotels are chosen for the quality of their services and for their strategic location, easily accessible by public transport.

Question 6

What's included in the trip price?

Accepted Answer

The price includes your transfers, accommodation, transportation, tours, and meals (breakfasts and lunches mentioned in the itinerary).

The travel expenses are group expenses: if you wish to enjoy a day or two outside the program, we will not be able to cover your expenses.

Question 7

What is the mode of transport between cities?

Accepted Answer

Inter-city transportation is done by Shinkansen (bullet train).

For maximum comfort, you have the option to send your luggage from one hotel to another by express delivery, at a price ranging between 150 MAD and 300 MAD per suitcase per shipment (Tokyo → Kyoto: 150 MAD, Kyoto → Osaka: 150 MAD, Osaka → Tokyo airport: 300 MAD).

These fees are not included in the total price of the trip. You can pay them in advance when you register, or directly on site at the hotel reception.

Question 8

How can I make my reservation?

Accepted Answer

If you are interested in this trip, fill out the registration form and make an initial payment of 50% of the total price (the price corresponding to your selection will be displayed at the end of the form). The remaining balance is to be paid after receiving the visa.

Question 9

Can the price of my reservation change?

Accepted Answer

Yes. If you do not pay a 50% advance on the total travel price, you may receive an email notification informing you of a price increase for your reservation.

Question 10

Can I get a discount?

Accepted Answer

Yes. You benefit from a 2% discount on the total price of your reservation (excluding activities) if you confirm your booking by paying the total amount of the trip 6 months before departure.

Question 11

If I cancel my trip, can I get my money back?

Accepted Answer

Up to 3 months before the travel date, you can recover all your payments. Two months before the travel date, you can recover 50% of your payments. Beyond that, the trip is confirmed and it will no longer be possible to refund you.

Question 12

Do I need a visa to go to Japan?

Accepted Answer

If you are a Moroccan national, yes. Our team will handle the submission of your application to the Embassy of Japan in Rabat. The processing time is two weeks from the day of submission. The cost is 215 MAD, to be paid on site.

Question 13

What are the necessary documents for a visa application?

Accepted Answer

Documents to provide:
1. Your passport
2. A photocopy of your national identity card (no need for it to be certified)
3. A form to fill out
4. A photo with a white background
5. The last 3 bank statements

Additional documents may be requested depending on the participant's age or profession. We will contact you by email or phone if necessary.

Question 14

When can I send you my visa application?

Accepted Answer

You can send us your application after confirming the registration payment for the trip.

Question 15

Can I make a last-minute reservation?

Accepted Answer

Yes, subject to availability. You should expect a 10% to 20% increase in the trip price starting two months before the travel date.

Question 16

How many participants are there per trip?

Accepted Answer

The number of participants varies between 16 and 30 people per trip. If you sponsor this trip with a friend or family member, you can request a 2% discount (where possible) on the total trip price, excluding activities. (Offers cannot be combined.)

Question 17

Will I need pocket money, and how much?

Accepted Answer

Japan is a distant and exotic destination: you will find many interesting things. For a small budget, €500 is enough for small indulgences. For a medium to large budget, allow €1,000 or more per person.

Question 18

I don't live in Morocco, can I participate?

Accepted Answer

Yes. Please send us an email to inquire about the trip price excluding flights. A representative will assist you in finding a suitable flight from your country of origin that matches the program's dates.

Frequently asked questions

Trip

Logistics

Pricing & booking

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Practical tips

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